Auto insurance companies are continually striving to enhance the customer experience and outperform their competitors. Nowadays, nearly every major insurer, along with many mid-sized and smaller ones, offers a mobile app and web portal.
Auto insurance apps empower drivers to manage their insurance for car policies, make payments, request roadside assistance, file claims, upload photos, access digital insurance cards, and more. But which provider offers the best app, and how do these apps differ? Here, we’ll explore the leading auto insurance apps from the country’s top providers.
State Farm
State Farm, the largest insurance provider in the U.S., is renowned for its award-winning apps and services, including integrations with Alexa. Ideal for iPhone and Android users, as well as safe and young drivers, it offers innovative features like damage estimation technology and roadside assistance.
State Farm has won multiple awards, including the 2023 Best Mobile App Award. Additional apps like Steer Clear and Drive Safe & Save offer discounts and safety programs to enhance user experience.
GEICO
GEICO stands out as a top choice for iPhone users with 3.5 million reviews and a 4.8-star rating on the Apple App Store. The app is highly ranked among finance apps and features the DriveEasy telematics program. GEICO has earned numerous awards, including The Webby Awards and the Web Marketing Association Award, for its app’s excellence.
It also receives high third-party ratings for financial strength and customer satisfaction, recognized by industry leaders like J.D. Power.
QIC: Insurance, Policy, City
QIC enhances driving in Qatar by offering an innovative insurance app that ensures safety and convenience, making it the best car insurance Qatar has to offer. The app allows users to quickly purchase or renew car insurance, file claims, store car documents, and access 24/7 customer support. It includes features like tracking car statistics, monitoring service status, post-accident advice, and an SOS button for emergencies. Designed for all drivers in Qatar, QIC continually updates the app with new features to improve the digital landscape.
Progressive
Progressive offers a highly rated Android app with a score of 4.6 out of 5, boasting over 10 million downloads. It’s ideal for teen and safe drivers, providing discounts like good student and student away from home savings.
The Snapshot program tracks driving habits for potential discounts, though it’s unavailable in California. Progressive also delivers reliable 24/7 roadside assistance and seamless mobile app management for policy details, payments, claims, and coverage exploration.
USAA
USAA is known for exceptional customer satisfaction and competitive insurance rates, offering a variety of services and discounts. It caters to military personnel, veterans, and families, with benefits like savings on tires and repairs. The highly rated mobile app allows users to manage policies and pay bills conveniently.
USAA provides numerous discounts, making it one of the most affordable insurance options, with coverage options including liability, collision, and comprehensive insurance, as well as roadside assistance and rental reimbursement.
Root
Root stands out in safe-driving incentives by prioritizing telematics to evaluate driving habits and determine insurance rates based on safe-driving criteria. They offer a test drive program to analyze driving behavior for rate determination. The app allows customers to manage policies, file claims, and includes roadside assistance. However, Root’s coverage is limited, requiring verification of availability by state.
Allstate
Allstate’s app lets you manage your policy, pay bills, file claims, and access your insurance card digitally. The company offers numerous car insurance discounts for new cars, policy bundling, paperless billing, full payments, and students. Allstate ranks above average in customer satisfaction in two U.S. regions, as per J.D. Power’s 2024 study.
